Contact Us

We are here to help.

For order questions, returns, shipping, designer submissions or partnership requests, contact us using the details below.

Customer service email: [SUPPORT EMAIL]
Privacy email: [PRIVACY EMAIL]
Designer submissions: [DESIGNER EMAIL]
Phone: [PHONE NUMBER - optional]
Business address: [BUSINESS ADDRESS]
Operating entity: [LEGAL ENTITY NAME]

Response time

We usually reply within [1-3] business days. During product launches, pre-order deadlines or holiday periods, replies may take longer.

Before contacting us, please include:

· your full name;

· your order number, if applicable;

· the email address used at checkout;

· photos or video if your item arrived damaged or faulty;

· a short explanation of what you need.

For urgent order address changes, email us as soon as possible with the subject line:

URGENT ADDRESS CHANGE - ORDER [ORDER NUMBER]

Social media messages may not be monitored for customer service. Email is the safest way to reach us about an order.